GDPR (General Data Protection Regulation)
What personal information do we collect from our Contact form on our website? When entering your contact details on our site, you will be asked for your name, email address and phone number so we can respond. If you do not wish to complete this online, you may phone us at one of the numbers shown at the base of our web pages.
When do we collect information? We collect information if you complete the contact form on our website. Our forms have an ‘Opt-in’ tick box which you should tick if you are happy for us to send you details of our services and courses.
How do we use your information? We use the information you provide so we can respond to your enquiry. We will also use this information to stay in contact with you if you decide to use our services. You must ‘Opt-in’ (on the website forms) so we can respond to you. Your details will be held on file only by us and can be destroyed upon your written request (by post or email).
How do we protect your information? Our website is scanned on a regular basis for security breaches and known ‘vulnerabilities’ to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are legally bound to keep the information confidential. In addition, all sensitive information you supply via the website is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user accesses their information to maintain the safety of your personal information.
Consent You are consenting to the use of your personal information as set out in this Privacy statement by continuing to use the website and supplying personal information to us via the website, forms or e-mail addresses shown.
Do we use ‘cookies’? Yes. We use Google Analytics Third-party cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, cookies help shopping sites remember and process items in a shopping cart and are also used to help understand your preferences based on previous or current site activity, which enables them to provide improved services. Cookies also help compile aggregate data about site traffic and site interaction so we can offer better site experiences and tools in the future. Cookies are used to collect anonymous statistics on the use of websites. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.
You do this through your browser settings or via the cookies opt-in / opt-out at the bottom of our website. Browser’s vary, so look at your browser’s ‘Help’ menu to learn the correct way to modify cookies.
If you turn cookies off, it won’t affect you navigating our website content.
Third-party disclosure and Third-party links We do not sell, trade, or otherwise transfer your personal details to any outside party. We do not include or offer third-party products or services on our website.
Google Analytics We have implemented Google Analytics cookies which monitors user activity across our website.
Anonymity Users can visit our site anonymously.
Your Rights We will inform you if we intend to use your data for any marketing purposes such as news about our company or any of its services. You can opt-in or opt-out of this via a tick box on our contact forms. Alternatively, you can contact us and request for any information we hold about you to be removed.
GDPR (General Data Protection Regulation) gives you rights, which are summarised below:
- You have the right for confirmation as to whether your personal data is being processed.
- You have the right to obtain free information about any of your personal data we hold.
- You have the right to request we update or change any information held about you.
- You have the right to have any of your personal data erased as long as the processing of that data is no longer required.
- You have the right to request a copy of any personal data we hold about you in commonly-used computer format.
- You have the right to withdraw consent that we can send you email communication.